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Serving Bullitt and Jefferson counties in Kentucky and Clark, Floyd, and Harrison counties in Southern Indiana.

An Orientation and Information session  is available on Nov 5 @  9:30

To  Learn More About Volunteering with Tax-Aide

Tax-Aide needs volunteers to help assist others with their federal and state tax returns. A variety of roles are available – some prefer to greet (Client Facilitators) clients and help organize their papers, Counselors are needed to prepare the actual returns, Quality Reviewers examine returns  to be sure everything is included and reported correctly –still others transmit returns or supervise sites.

Volunteers are carefully trained for the role of their choice and then certified by AARP Foundation Tax-Aide and the IRS.

Counselor training starts in mid-November. Regular classes will meet in January and sites are open Feb 1-April 15. Training for leadership roles is in October and Client Facilitators start in late January.

Call 502-394-3443 to inquire and/or register your interest, send an email to or visit the web site You can also visit the Tax-Aide office at 10401 Linn Station Road, Suite 121 any Tuesday between 10 and 2.

IRS Tax Tip 2019-93

Interactive tool on helps taxpayers get answers to their tax questions

Tax questions can pop up any time of the year. When people need answers, they should start with Interactive Tax Assistantᅠon It’s a tool that provides answers to a many tax law questions.

The taxpayer enters answers to a series of questions and the tool gives them a response based on those answers. Here are some of the topics covered:

Filing Requirement

  • Filing Status, Dependents and Exemptions
  • Retirement: Pensions, IRAs, Social Security
  • Other Income
  • Deductions
  • Credits


Tax-Aide offices are open February 1 - April 15.  Tax-Aide does not have copies of your return – see below for further information.

For assistance in the interim, please contact your local IRS or State Department of Revenue office.  Their address and phone numbers are listed in the blue pages of the phone book.

Taxpayer Advocate Service operates independently of all other IRS Offices and reports directly to Congress. It protects taxpayers’ rights and ensures that all taxpayers are treated fairly, and that they know and understand their rights under the IRS’s Taxpayer Bill of Rights.  For additional information, go to or contact the Louisville office at 502-912-5050 or 877-777-4778.

Where’s my KY Refund?

If several weeks have passed since you filed your KY return and you haven’t received your refund, you can check about the status in any of three ways:

(502) 564-1600 (Automated Line)

(502) 564-4581 (Live Representative)

You will need you Social Security number and the exact amount of the refund.

Copies of Prior Year Returns

Back copies of previously-filed tax returns and all attachments, including Forms W-2, can be requested by filing Form 4506, Request for Copy of Tax Return.  Alternatively, transcripts showing most line items on these returns can be ordered on-line, by calling 1-800-908-9946 or by using Form 4506T-EZ, Short Form Request for Individual Tax Return Transcript  or Form 4506-T, Request for Transcript of Tax Return

Like To Volunteer?

To learn more about volunteering with the AARP Foundation Tax-Aide, check out the rest of the web site and then register on the “Contacts” tab. Most volunteers are involved for only the 10-11 week tax season each year – a great short-term commitment!

You may prefer to call 502-394-3443 or e-mail  Your contact will then be referred to the District Coordinator in your area of KY or Southern Indiana.  Out of state inquiries will be forwarded to the appropriate state leaders for further contact and information.


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