Serving Bullitt and Jefferson counties in Kentucky and Clark, Floyd, and Harrison counties in Southern Indiana.
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Edited from IR-2020-45
IRS.gov’s ‘Where’s My Refund?’ tool is fastest, easiest way to check on tax refunds
While the majority of tax refunds are issued within 21 days, some may take longer. Just as each tax return is unique and individual, so is each taxpayer's refund. There are a few things taxpayers should keep in mind if they are waiting on their refund but hear or see on social media that other taxpayers have already received theirs.
There are several reasons a tax refund may take longer:
The IRS will contact taxpayers by mail if more information is needed to process a return.
Fast and easy refund updates
Taxpayers can use “Where’s My Refund?” to start checking on the status of their return within 24 hours after the IRS acknowledges receipt of an electronically filed return or four weeks after the taxpayer mails a paper return. The tool’s tracker displays progress through three phases: (1) Return Received; (2) Refund Approved; and (3) Refund Sent. To use it a taxpayer must enter their Social security number or ITIN, their filing status and the exact whole dollar amount of their refund. The IRS updates “Where’s My Refund?” once a day, usually overnight, so there’s no need to check more frequently.
Ignore refund myths
Some taxpayers mistakenly believe they can expedite their refund by ordering a tax transcript, calling the IRS or calling their tax preparer. Ordering a tax transcript will not help a taxpayer get their refund faster or find out when they’ll get their refund. The information available on “Where’s My Refund?” is the same information available to IRS telephone assistors.
Filing electronically and using direct deposit is the fastest and safest way to file an accurate return and receive a tax refund. More than four out of five tax returns are expected to be filed electronically, with a similar proportion of refunds issued through direct deposit.
Tax-Aide offices are open February 1 - April 15. Tax-Aide does not have copies of your return – see below for further information.
For assistance in the interim, please contact your local IRS or State Department of Revenue office. Their address and phone numbers are listed in the blue pages of the phone book.
Taxpayer Advocate Service operates independently of all other IRS Offices and reports directly to Congress. It protects taxpayers’ rights and ensures that all taxpayers are treated fairly, and that they know and understand their rights under the IRS’s Taxpayer Bill of Rights. For additional information, go to taxpayeradvocate.irs.gov or contact the Louisville office at 502-912-5050 or 877-777-4778.
If several weeks have passed since you filed your KY return and you haven’t received your refund, you can check about the status in any of three ways:
(502) 564-1600 (Automated Line)
(502) 564-4581 (Live Representative)
You will need you Social Security number and the exact amount of the refund.
Back copies of previously-filed tax returns and all attachments, including Forms W-2, can be requested by filing Form 4506, Request for Copy of Tax Return. Alternatively, transcripts showing most line items on these returns can be ordered on-line, by calling 1-800-908-9946 or by using Form 4506T-EZ, Short Form Request for Individual Tax Return Transcript or Form 4506-T, Request for Transcript of Tax Return.
To learn more about volunteering with the AARP Foundation Tax-Aide, check out the rest of the web site and then register on the “Contacts” tab. Most volunteers are involved for only the 10-11 week tax season each year – a great short-term commitment!
You may prefer to call 502-394-3443 (after Sept 8) or e-mail email@example.com. Your contact will then be referred to the District Coordinator in your area of KY or Southern Indiana. Out of state inquiries will be forwarded to the appropriate state leaders for further contact and information.
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