Serving Bullitt and Jefferson counties in Kentucky and Clark, Floyd, and Harrison counties in Southern Indiana.
Tax-Aide is looking for Volunteers
We are looking for compassionate and friendly individuals to join our volunteer team. Training is provided as well as support to help you learn new skills, and you will get a great feeling from helping those in need.
Volunteers fill a variety of roles:
Counselors work with taxpayers directly by filling out tax returns. If you have no previous experience, you’ll get the training you need and will also receive IRS certification.
Client Facilitators welcome taxpayers, help organize their paper work, and manage the overall flow of service.
Technology Coordinators manage computer equipment, ensure taxpayer data is secure, and provide technical assistance to volunteers.
Leadership and Administrative volunteers make sure program operations run smoothly, manage volunteers, and maintain quality control.
Speak a second language? Bilingual speakers are needed in all roles, especially dedicated interpreters who can assist other volunteers.
Introductory and review training is provided for all volunteers beginning in November. Detailed face-to-face classes will meet in January. All tests are “open book”. Much of the training is available “on line ” so internet access is needed by all volunteers.
Those interested in learning more can find general information at www.aarp-tax-aide-lou.org, via phone 502-394-3443 or via email to LouTaxAide@gmail.com. Persons outside the Louisville Metro area will be referred to their nearest District Coordinator.
Tax-Aide offices are open February 1 - April 15. Tax-Aide does not have copies of your return – see below for further information.
For assistance in the interim, please contact your local IRS or State Department of Revenue office. Their address and phone numbers are listed in the blue pages of the phone book.
Taxpayer Advocate Service operates independently of all other IRS Offices and reports directly to Congress. It protects taxpayers’ rights and ensures that all taxpayers are treated fairly, and that they know and understand their rights under the IRS’s Taxpayer Bill of Rights. For additional information, go to taxpayeradvocate.irs.gov or contact the Louisville office at 502-912-5050 or 877-777-4778.
If several weeks have passed since you filed your KY return and you haven’t received your refund, you can check about the status in any of three ways:
(502) 564-1600 (Automated Line)
(502) 564-4581 (Live Representative)
You will need you Social Security number and the exact amount of the refund.
Back copies of previously-filed tax returns and all attachments, including Forms W-2, can be requested by filing Form 4506, Request for Copy of Tax Return. Alternatively, transcripts showing most line items on these returns can be ordered on-line, by calling 1-800-908-9946 or by using Form 4506T-EZ, Short Form Request for Individual Tax Return Transcript or Form 4506-T, Request for Transcript of Tax Return.
To learn more about volunteering with the AARP Foundation Tax-Aide, check out the rest of the web site and then register on the “Contacts” tab. Most volunteers are involved for only the 10-11 week tax season each year – a great short-term commitment!
You may prefer to call 502-394-3443 or e-mail firstname.lastname@example.org. Your contact will then be referred to the District Coordinator in your area of KY or Southern Indiana. Out of state inquiries will be forwarded to the appropriate state leaders for further contact and information.
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